Work
A sample of recent work. Names changed where clients asked for privacy. The problems are real; so are the results.
A 40-person HR software company spent 12+ hours a week answering the same onboarding questions by email.
We deployed a support agent on their help docs and past tickets, with escalation to their team when confidence was low.
34% fewer tier-1 tickets in the first quarter. Median first response dropped from four hours to under three minutes.
Clinic staff couldn't find policy updates across three internal wikis and a shared drive.
A RAG knowledge app indexed their approved documents with role-based access and cited answers on every response.
Staff lookup time fell by roughly half in a 60-day pilot across two locations.
Dispatchers manually copied shipment status between a TMS, Slack, and customer emails.
Workflow automation connected their systems and added an AI step to draft customer updates from live tracking data.
About six hours a week saved per dispatcher. Customer status emails went out 80% faster.
A fintech startup needed a client portal with document upload, status tracking, and an AI assistant — fast.
We shipped an intelligent web platform on a Professional plan, with their branding and a scoped knowledge base.
Live in seven weeks. First paying customers onboarded within two weeks of launch.
Tell us what you're trying to fix. We'll point you to the right product and plan — or let you know if we're not the right fit.
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